Payment Policy

At Venzali, we strive to provide a safe and reliable shopping experience. Below you'll find all the information about how we process payments and protect your data.

SSL Security

Venzali uses SSL (Secure Sockets Layer) technology with 128-bit encryption to offer you the safest possible shopping experience. SSL technology encrypts sensitive information — including passwords and payment card details — during your online transactions. All forms on our website are secured with SSL technology, keeping your personal information safe.

You can check the security by looking for the padlock icon in your browser's address bar. When you visit a secure page, you'll see "HTTPS" at the start of the web address.

Accepted Payment Methods

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Maestro
  • Apple Pay
  • Google Pay

All payments are processed securely via Stripe. All prices are displayed in British pounds (GBP). See our Shipping Policy for more information on delivery costs.

PCI Compliant

Venzali complies with the Payment Card Industry Data Security Standard (PCI DSS) — the international security standard for organisations that process payment card information. This standard was developed by the Payment Card Industry Security Standards Council to increase payment card data security and prevent fraud.

Your Payment Information

Your full card number is never visible to us. Once your purchase is complete, we can only see your billing details, shipping details, order details, and the last 4 digits of your card. Your full payment card details are processed via a secure payment environment and are never stored on our servers.

Your Privacy

We never sell, rent, or share your personal data with third parties for commercial purposes. See our Privacy Policy for full details on how we collect and use your personal data.

Contact Details

Venzali
Email: care@venzali.com
Phone: +31 970 102 86146
Office Address: 128 City Road, London, EC1V 2NX, United Kingdom
Company Name: WEISBERG LLP
Company Registration Number: OC456182

Customer Service: Monday to Sunday, 9:00 AM – 6:00 PM (CET)
We aim to respond within 24 hours.